Skip to content Effective Date: [08/1/2025]
Last Updated: [08/1/2025]
Island Heroes is fully committed to protecting your privacy. We enforce the highest standards of confidentiality, transparency, and control over personal data in accordance with international privacy laws. By using our services, you agree to the terms of this Privacy Policy.
We strictly limit the personal data we collect. We will never request or store more information than is absolutely necessary to perform and fulfill your requested errand services.
Information We May Collect:
Full Name
Contact Information (email, phone number)
Errand Details (delivery/pick-up addresses, item information)
Emergency Contact (optional)
Billing Information (if required for service fulfillment)
We do not collect biometric data, location data (unless required for real-time delivery), behavioral data, or any sensitive personal data unless explicitly necessary and with written consent.
We use your data only for the following strictly defined purposes:
To fulfill requested errand services.
To communicate directly with you regarding your service request.
To process payments and provide receipts.
To comply with legal obligations (e.g., tax and accounting).
We will never use your data for:
Marketing or advertising purposes.
Data profiling or behavioral analysis.
Sale or sharing with third parties under any circumstances.
Island Heroes does not and will never share, sell, lease, or trade your personal information with third parties, including vendors, partners, advertisers, or affiliates.
Exceptions (only under strict legal compulsion):
Court order or legal process
Government agency request with lawful authority
Emergency that threatens life or safety
All such disclosures will be recorded, justified, and reported to the affected user, unless prohibited by law.
Your data is stored using end-to-end encryption and on servers located in jurisdictions with strong privacy protections. We follow industry-leading security protocols, including:
Zero Trust Architecture
Regular vulnerability assessments
Mandatory access controls and staff background checks
No persistent storage of personal data beyond service necessity
Data retention is strictly limited:
Errand data: Deleted within 72 hours of task completion.
Transactional records: Retained only for statutory compliance (e.g., up to 7 years for financial records).
You have the following rights, which we honor without exception:
Correction: Update or correct inaccurate or outdated information.
Deletion: Request immediate deletion of your data (“right to be forgotten”).
Restriction: Limit how your data is used.
Island Heroes does not knowingly collect or process personal data from children under the age of 16. If we discover that such data has been collected, it will be permanently deleted.
In the unlikely event of a data breach:
We will notify affected users within 24 hours of detection.
Affected services will be suspended until integrity is fully restored.
Full transparency reports will be issued and publicly available.
We reserve the right to amend this policy only to improve user privacy protections or comply with evolving legal requirements. Users will be notified 30 days in advance of any material changes.
For questions, concerns, or to exercise your rights under this Privacy Policy, contact:
Island Heroes Privacy Officer
Email: islandheroes@hotmail.com
This policy is designed to protect your privacy without compromise. If any term of this policy is unclear or does not align with your expectations, please contact us before using our services.
islandheroes@hotmail.com
473 534 6655